hotel food safety icon

Hotel

World-renowned hotel, InterContinental Mark Hopkins in the heart of San Francisco.

hotel food safety icon

Hotel

World-renowned hotel, InterContinental Mark Hopkins in the heart of San Francisco.

Use Case Details

InterContinental Mark Hopkins were looking to avoid food waste and run their cooling equipment as efficiently as possible.

The problem

The hotel experienced food waste at a large scale when one fridge broke down causing stock loss, food waste and impacting profitability.

The solution

Phenium’s automated AI based logging system installed in 25 refrigeration equipment in three kitchens.

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Using Phenium

$95K

Annual savings

Cost savings

Time: 432,000 temp readings, saving 200 work hours equating to $10,000.
Equipment: $30,000 cost of new fridge.
Fines: Approx $5,000 dollars in fines avoided.
Stock: Approx $20,000 in stock loss avoided.
Profit: Approx $30,000 in profit loss avoided.

Total cost savings (per year): $95,000

The full story

In one of the hotel kitchens, Intercontinental Mark Hopkins had problems with a refrigerator failing at the most inconvenient time with no staff around. This caused financial loss and potential risk for customers.

The team adopted Phenium which allows them to collect up to 1500 temperature readings every day. This insight – connected to the Alerts and Quests functionality – advises the team on the best way to optimize their cooling equipment for peak performance.

‘Often adopting new technology can be hard, but Phenium is really simple to use.’ explained Micheal Pace, General Manager at Intercontinental Mark Hopkins. ‘We are benefitting from the instant positive effects of installing it. It saves us time, money and lets our staff focus on other, important aspects of running the kitchens.’

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